Taking a wheelchair to the Trade Fair Center is no problem

In order to make your visit to the fair as pleasant, effective and successful as possible, Messe Düsseldorf has developed a range of services for persons with disabilities. But first, a list of important telephone numbers that can make your trip to the fairgrounds much easier.

To the fair by plane

Düsseldorf International Airport is equipped for persons with disabilities. From there, you can reach the Trade Fair Center entrances in about ten minutes by bus #896. Please note: The route is not always served by kneeling buses.

Important phone numbers for the airport:
Information:
+49 (0)211 421-0
Johanniter: (first aid/wheelchairs):
+49 (0)211 421-25 97
Porter reservations:
+49 (0)211 421-68 88
Messe Düsseldorf’s information counter at the airport:
+49 (0)211 421-68 00

To the fair by bus/rail

By bus and rail, you can reach the Trade Fair Center in about 25 minutes from the central railway station. Subway lines U78 and U79 (starting from the underground portion of the railway station) can be accessed by lift. If your destination is the East or South Entrance or the Congress Center, simply transfer at the Messe Ost/Stockumer Kirchstraße station to bus #722. Again, this route is not always served by kneeling buses.

Important phone numbers at the central railway station:
Rheinbahn (public transport) information:
+49 (0)1803 50 40 30
Rheinbahn Accompanying Service for Disabled:
+49 (0)211 582 3456
Deutsche Bahn (German federal railways) mobility service: 
+49 (0)1805 512 512

For special needs...

... there are a number of specially equipped taxis in Düsseldorf. We strongly advise a reservation.

The following companies offer vehicles to accommodate the disabled:
Taxi switchboard:
+49 (0)211 333 33

Messe Düsseldorf’s services

In October 2000, we were honoured by the VDK (a social services organisation) for our disabled-friendly Trade Fair Center. We are proud of our achievements and want to live up to this quality seal each and every day. If you have any suggestions, comments or questions, please let us know. Just call our infoline.

Tel.: +49 (0)211 4560-900

Parking spaces at the Trade Fair Center

Messe Düsseldorf has reserved parking spaces for drivers with special needs in the P2 lot. During the fairs, a free shuttle service will take you from the lot to the entrances. If you need assistance, please notify a parking lot attendant.

Access

Eighteen of the Trade Fair Center’s halls have ground-level access. Both of Hall 7’s upper levels and the upper levels of the Congress Centers can be reached via lift. Each hall has sanitary facilities for the disabled. There are also restaurants and bistros with ground-level access.

Messe Center

The Messe Center, featuring services like the post office, telecom office, travel agency, banks, etc. is located directly adjacent to the trade fair towers. Lifts will take you to the first floor, where Messe Düsseldorf’s Press Club and Guest Club are also located.

Wheelchair rentals, first aid and medical assistance

You can rent wheelchairs at our first aid station in the North Entrance. Ask a staff member or use one of the hall telephones located next to each entrance. However, we urge you to reserve your wheelchair in advance.

First aid: +49 (0)211 4560-230 bzw. 231