Coordinated ‘ant-like bustle’
At peak times, the fairgrounds can look like a dense flurry of activity: trucks, forklifts, setup crews, technicians, service providers, and many others. Andy Ottow describes it as a kind of “ant-like bustle” – because there is a system behind the apparent chaos. “Trucks have to register before entering the site, forklifts need to be rented and setup times for major stand builders are staggered,” says Ottow. Every individual knows exactly what needs to be done and where they need to be.
Ottow’s job as Hall Manager is to maintain order and safety in “his” hall amid all the speed and activity. He checks whether structures, materials, and suspended elements comply with technical guidelines, whether certifications are in place, and whether stands are being implemented safely. “We want to identify problems as early as possible so customers have enough time to resolve them before final inspection,” Ottow explains. In other words: peak activity above all means working proactively at a very fast pace.
An impact far beyond the fairgrounds
What begins on the fairgrounds continues across the city: for Düsseldorf’s hotel and restaurant sectors, trade fair business is a key driver of the economy. “Trade fairs and other major events do not just drive footfall – they also generate occupancy, revenue, and economic stability,” explains Timo Schmitz, General Manager of the 25hours Hotel Das Tour and spokesperson for Düsseldorf’s hotel industry on the board of DEHOGA Nordrhein. This is especially true for leading international trade fairs, because they attract guests from all over the world who, by necessity, stay overnight – unlike many concerts or day events, where visitors often leave again that same evening.
Like looking into a crystal ball
Trade fair visitors also use public transportation, dine in restaurants, meet business partners, and experience the city. In Schmitz’s view, this is where Düsseldorf holds a particular appeal for many guests: “Düsseldorf is an excellent host because everyone involved is working toward the same goal: making guests’ stay as pleasant as possible.”
According to Schmitz, one major advantage is the predictability and long lead time, which is enormously valuable for the industry. Trade fair dates are set well in advance, and many visitors book overnight stays early, especially during high-demand periods. “For us as hoteliers, it is almost like having a crystal ball we can look into,” Schmitz says.